Database Hosting Key Performance Indicators

 
Incident Response Time8.5minutes, on average.
Target = 90 minutes
 
Service Request Response Time87minutes, on average.
Target = 4 hours
 
Number of Applications Supported155 + 
 
Number of Customers Supported145 + 
 
Number of Database VMs Supported256 + 
 
Number of Database Instances Supported313 + 
 
Managed Database Space153 + TB